Customer Service Representative - CN Brown Electricity

Location: South Paris, ME
Job Type: Full-Time
Work Location: In Person

Join Our Team!

We are seeking a friendly, organized, and detail-oriented Customer Service Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced office environment.

As a Customer Service Representative, you will play a key role in providing exceptional customer service while managing customer accounts throughout their entire lifecycle—from enrollment through collections. This position also includes general accounting responsibilities and offers opportunities to cross-train in other departments.

Responsibilities

• Answer customer inquiries by phone, email, and written correspondence in a professional and timely manner.
• Process new customer enrollments and maintain customer accounts.
• Receive and process customer payments accurately.
• Assist with account collections and payment arrangements.
• Prepare and distribute customer mailings.
• Maintain department spreadsheets and databases.
• Prepare reports for management.
• Perform general accounting and administrative duties.
• Assist with special projects as assigned.
• Cross-train and provide support to other departments as needed.
• Perform other duties as assigned.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Office, particularly Microsoft Excel and word, is required.
• Ability to prioritize multiple tasks and work independently.
• Basic accounting or bookkeeping experience is preferred but not required.
• Previous customer service or office experience is required.
• Positive attitude and willingness to learn new responsibilities.

Benefits

• Competitive pay
• 401(k)
• 401(k) Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)

Why Join Us?

We value employees who are dependable, team-oriented, and committed to providing outstanding service. You'll work in a supportive environment where your contributions matter and where you'll have the opportunity to expand your skills through cross-training and professional development.

If you're looking for a rewarding career with a company that values its employees and customers, we'd love to hear from you!

Apply today to become part of our team!

Customer Service Representative - CN Brown Electricity

Location: South Paris, ME
Job Type: Full-Time
Work Location: In Person

Join Our Team!

We are seeking a friendly, organized, and detail-oriented Customer Service Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced office environment.

As a Customer Service Representative, you will play a key role in providing exceptional customer service while managing customer accounts throughout their entire lifecycle—from enrollment through collections. This position also includes general accounting responsibilities and offers opportunities to cross-train in other departments.

Responsibilities

• Answer customer inquiries by phone, email, and written correspondence in a professional and timely manner.
• Process new customer enrollments and maintain customer accounts.
• Receive and process customer payments accurately.
• Assist with account collections and payment arrangements.
• Prepare and distribute customer mailings.
• Maintain department spreadsheets and databases.
• Prepare reports for management.
• Perform general accounting and administrative duties.
• Assist with special projects as assigned.
• Cross-train and provide support to other departments as needed.
• Perform other duties as assigned.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Office, particularly Microsoft Excel and word, is required.
• Ability to prioritize multiple tasks and work independently.
• Basic accounting or bookkeeping experience is preferred but not required.
• Previous customer service or office experience is required.
• Positive attitude and willingness to learn new responsibilities.

Benefits

• Competitive pay
• 401(k)
• 401(k) Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)

Why Join Us?

We value employees who are dependable, team-oriented, and committed to providing outstanding service. You'll work in a supportive environment where your contributions matter and where you'll have the opportunity to expand your skills through cross-training and professional development.

If you're looking for a rewarding career with a company that values its employees and customers, we'd love to hear from you!

Apply today to become part of our team!